Authroize credit card payments in a Controlled batch

It looks like that did the trick and it was actually set to Yes, when it should have been set to No.

Thank you so much for all of the quick and thoughtful responses!

Jenny

From: "Melissa Scott" <bounce-melissascott2313@tessituranetwork.com>
To: "Jennifer O'Neill" <joneill@smm.org>
Sent: Tuesday, March 15, 2016 2:04:21 PM
Subject: Re: [Tessitura Development Forum] Authroize credit card payments in a Controlled batch

In Test is your CC_ALLOW_PREAUTH in T_DEFUALTS  set to Yes or No? If Yes, the cc will behave the way you described in your Test system. If No, then it will not authorize until the batch is closed. The default is Yes, and Element set up suggest it be switched to No if you are using Element.

Normal 0 false false false EN-US X-NONE X-NONE

Hi All,

Not that long ago (within the past 8 months or so), there was a change to how we process credit card payments when working in the Contributions window with a controlled batch.  This change being that authorization of the credit card payments are now made en mass when you close the batch.  Previously these payments would be authorized before finishing the individual transaction.  I can’t remember if this change came by way of a patch or some other update, but this is the current arrangement in our Live (12.1) environment. 

The Science Museum is preparing to upgrade from 12.1 to 12.5 and so we have been going through our testing checklist to make sure everything is ship-shape when we go live.  When I was in our test environment I tested membership sales made through the Contributions window using a Controlled batch, and paying with a credit card I noticed something “funny”.  We are again prompted to authorize our credit card payment (or at least the “Authorization” button is again available in the Payments window) before completing the individual payment, not when we close the batch.

Has anyone else seen this? 

Jenny

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

It looks like that did the trick and it was actually set to Yes, when it should have been set to No.

Thank you so much for all of the quick and thoughtful responses!

Jenny

From: "Melissa Scott" <bounce-melissascott2313@tessituranetwork.com>
To: "Jennifer O'Neill" <joneill@smm.org>
Sent: Tuesday, March 15, 2016 2:04:21 PM
Subject: Re: [Tessitura Development Forum] Authroize credit card payments in a Controlled batch

In Test is your CC_ALLOW_PREAUTH in T_DEFUALTS  set to Yes or No? If Yes, the cc will behave the way you described in your Test system. If No, then it will not authorize until the batch is closed. The default is Yes, and Element set up suggest it be switched to No if you are using Element.

Normal 0 false false false EN-US X-NONE X-NONE

Hi All,

Not that long ago (within the past 8 months or so), there was a change to how we process credit card payments when working in the Contributions window with a controlled batch.  This change being that authorization of the credit card payments are now made en mass when you close the batch.  Previously these payments would be authorized before finishing the individual transaction.  I can’t remember if this change came by way of a patch or some other update, but this is the current arrangement in our Live (12.1) environment. 

The Science Museum is preparing to upgrade from 12.1 to 12.5 and so we have been going through our testing checklist to make sure everything is ship-shape when we go live.  When I was in our test environment I tested membership sales made through the Contributions window using a Controlled batch, and paying with a credit card I noticed something “funny”.  We are again prompted to authorize our credit card payment (or at least the “Authorization” button is again available in the Payments window) before completing the individual payment, not when we close the batch.

Has anyone else seen this? 

Jenny

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!