HiWhen mail gets returned who in your organization is responsible for updating the address in Tessitura? The team that sent the piece? Gift Operations? Someone else?ThanksJess LevySFMOMAjlevy@sfmoma.org
Hey Jess,
Everything comes through myself and the front line staff here at PIAF, regardless of if it is sent by Education, Marketing, or anyone else. We update the accounts then return the mail to the various departments so that they are aware and can reissue whatever they have sent out.