Parameters used for scheduling - Pledge Billing Report. Please help!

Hi everyone,

Here at The Australian Ballet we are hoping to adopt the payment option of allowing donors to give on a monthly basis. Right now, however, I am manually banking these pledge donations one by one seeing that we have only a handful of people on board (they have agreed to be my test bunnies). I have tested running the Pledge Billing Report in the Foreground without a problem however now I’m a little stuck on setting the parameters for Scheduling the report. What I am trying to do is schedule this report to run on the 15th of every month so that a batch will open, credit cards will be billed for all scheduled pledge donations, the batch will then close and be posted (all on its own!).  

 

Can someone please advise me of what parameters to use for the following?

 

Start Date/Begin Current Period:

End Date/End Current Period:

Cut Off Date/Prev Billing Cutoff Date:

 

I have read all the Tessitura documentation but am still I’m very confused about the Tessitura lingo i.e Report run date, Beginning of report run month, End of report run month, Beginning of: report run date +/- n months, End of: report run date +/- n months etc, etc.

I've tried different set ups but none of them did what I wanted so I thought I'd seek some advice.  What I would like to do is schedule this report to run on the 15th of every month for 12 months so that it bills those credit cards on the billing schedule.

 

Your help is most greatly appreciated!!!

 

Thanking everyone in advance,

 

Katherine

 

Parents
  • Thanks for getting back to me! Sorry to hear that it didn't come to a more satisfactory conclusion. If I end up taking on the project, I will definitely let you know what comes of it.

    CC
    ________________________________________
    From: Tessitura Development Forum [forums-development@tessituranetwork.com] On Behalf Of Katherine Chien [bounce-katherinechien6297@tessituranetwork.com]
    Sent: Wednesday, July 28, 2010 6:07 PM
    To: Cate Czerwinski
    Subject: Re: [Tessitura Development Forum] Parameters used for scheduling - Pledge Billing Report. Please help!

    Hi Cate,

    To be honest, my testing was done quite a while ago so it's all a bit fuzzy for me now. I do recall however that I went against scheduling the Pledge Billing Report on a monthly basis (due to the problems I was experiencing) and just ran it manually on the 15th of every month so that if there were any discrepancy with billing credit cards, they can be charged manually in another batch. This way, you can keep an eye on the process.

    Unfortunately, I never investigated any further as to why my parameters were not working. If you come across a solution, I would be most happy if you let me know!

    Thanks,

    Katherine

    (I'm no longer with The Australian Ballet so am replying with my new user account. Haven't figured out how to delete avatars off the network yet!)
    From: Cate Czerwinski
    Sent: 7/28/2010 11:24:30 AM

    Hey, Katherine!

    This is an excellent thread, thanks for starting it. I was curious to know if you ever found out what was going on with test bunnies B and C? How does the story end?

    Thanks!



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • Thanks for getting back to me! Sorry to hear that it didn't come to a more satisfactory conclusion. If I end up taking on the project, I will definitely let you know what comes of it.

    CC
    ________________________________________
    From: Tessitura Development Forum [forums-development@tessituranetwork.com] On Behalf Of Katherine Chien [bounce-katherinechien6297@tessituranetwork.com]
    Sent: Wednesday, July 28, 2010 6:07 PM
    To: Cate Czerwinski
    Subject: Re: [Tessitura Development Forum] Parameters used for scheduling - Pledge Billing Report. Please help!

    Hi Cate,

    To be honest, my testing was done quite a while ago so it's all a bit fuzzy for me now. I do recall however that I went against scheduling the Pledge Billing Report on a monthly basis (due to the problems I was experiencing) and just ran it manually on the 15th of every month so that if there were any discrepancy with billing credit cards, they can be charged manually in another batch. This way, you can keep an eye on the process.

    Unfortunately, I never investigated any further as to why my parameters were not working. If you come across a solution, I would be most happy if you let me know!

    Thanks,

    Katherine

    (I'm no longer with The Australian Ballet so am replying with my new user account. Haven't figured out how to delete avatars off the network yet!)
    From: Cate Czerwinski
    Sent: 7/28/2010 11:24:30 AM

    Hey, Katherine!

    This is an excellent thread, thanks for starting it. I was curious to know if you ever found out what was going on with test bunnies B and C? How does the story end?

    Thanks!



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Children
  • If you, or anyone at your organization is attending the conference, there is a training session on pledge and order billing.

    Automate This: Pledge and Order Billing

    Date:Wednesday, Aug 11, 2010 1:30pm - 2:45pm
    Room: National Harbor 7, Level 3
    Session Type:How-To
    Interest Area:A&F, DEV, IT, TKT
    Level:Intro/Interm
    Description:The Tessitura Pledge and Order Billing facilities allow you to safely auto-bill constituents for future payments due on pledges and ticket orders. This session will provide a detailed look at Pledge and Ticket Order auto-billing with billing to credit card and to Direct Debit. Equal focus will be given to system setup and configuration, payment plans, processing billing and reporting.
    Presenter:
    • Richie Warburton, Application Specialist (UK), Tessitura Network