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Phone Contact Point

Jane Voytek
$organization

We would like to use phone contact point in our extractions to weed out people with no active phone number, but are finding that constituents get selected as having a phone number contact point any time there is a phone number anywhere in their record, even if it is linked to an inactive address.

Are others having this problem, or has anyone found a work around?

I would also be interested in knowing if this has already been reported to Tessitura, and maybe a fix is in the works already?

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  • $organization

    Also maybe more helpful.  Page 12.

     

    FUNCTIONS: for Address, Eaddress & Phone

     

    § Replace direct table references with the Tessitura function references

    – T_ADDRESS replace with FT_GET_ADDRESS

    – T_EADDRESS replace with FT_GET_EADDRESS

    – T_PHONE replace with FT_GET_PHONES (V12)

    § Functions return the BEST choice based on the parameters and default to the PRIMARY

     

    --Tom

    …

    718.724.8135

    tbrown@BAM.org

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Jane Voytek
    Sent: Monday, August 24, 2015 4:10 PM
    To: Thomas Brown <tbrown@bam.org>
    Subject: [Tessitura Development Forum] Phone Contact Point

     

    We would like to use phone contact point in our extractions to weed out people with no active phone number, but are finding that constituents get selected as having a phone number contact point any time there is a phone number anywhere in their record, even if it is linked to an inactive address.

    Are others having this problem, or has anyone found a work around?

    I would also be interested in knowing if this has already been reported to Tessitura, and maybe a fix is in the works already?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization

    Also maybe more helpful.  Page 12.

     

    FUNCTIONS: for Address, Eaddress & Phone

     

    § Replace direct table references with the Tessitura function references

    – T_ADDRESS replace with FT_GET_ADDRESS

    – T_EADDRESS replace with FT_GET_EADDRESS

    – T_PHONE replace with FT_GET_PHONES (V12)

    § Functions return the BEST choice based on the parameters and default to the PRIMARY

     

    --Tom

    …

    718.724.8135

    tbrown@BAM.org

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Jane Voytek
    Sent: Monday, August 24, 2015 4:10 PM
    To: Thomas Brown <tbrown@bam.org>
    Subject: [Tessitura Development Forum] Phone Contact Point

     

    We would like to use phone contact point in our extractions to weed out people with no active phone number, but are finding that constituents get selected as having a phone number contact point any time there is a phone number anywhere in their record, even if it is linked to an inactive address.

    Are others having this problem, or has anyone found a work around?

    I would also be interested in knowing if this has already been reported to Tessitura, and maybe a fix is in the works already?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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