Actions not associated with Plans

We recently moved from Raiser's Edge into Tessitura and one thing we're trying to figure out is the best place to record actions that aren't part of any plan (like a note left at a performance or a thank you letter, and so on). For things like a staff member having lunch with a donor or prospect we can utilize the activities screen, but for other forms of contact we're unsure. Are there any other organizations that record actions not associated with a plan? Do you have any suggestions on the best place to store that information?

Thanks,
Colleen



[edited by: Colleen Robinson at 12:18 PM (GMT -6) on 13 Jul 2015]
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  • My suggestion would be to use CSI’s. They can be used for pretty much anything. That way actions can be recorded (if any are taken) on the CSI and you have that history as well. You can also assign CSI’s to people (like if you wanted a staff member’s supervisor to know that that staff member got a compliment or something).

     

    Chris

     

    Christopher Cuhel | Database Coordinator

    The 5th Avenue Theatre

    1308 5th Avenue Theatre, Seattle WA  98101

    p 206.971.7916 f 206.292.9610

     

    Seattle's Acclaimed Non-Profit Musical Theater Company

     

    Website |  Facebook |  Twitter |  Youtube

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Colleen Robinson
    Sent: Monday, July 13, 2015 9:23 AM
    To: Christopher Cuhel
    Subject: [Tessitura Development Forum] Actions not associated with Plans

     

    We recently moved from Raiser's Edge into Tessitura and one thing we're trying to figure out is the best place to record actions that aren't part of any plan (like a note left at a performance or a thank you letter, and so on). For things like a staff member having lunch with a donor or prospect we can utilize the activities screen, but for other forms of contact we're unsure. Are there any other organizations that record actions not associated with a plan? Do you have any suggestions on the best place to store that information?

    Thanks,

    Colleen




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • My suggestion would be to use CSI’s. They can be used for pretty much anything. That way actions can be recorded (if any are taken) on the CSI and you have that history as well. You can also assign CSI’s to people (like if you wanted a staff member’s supervisor to know that that staff member got a compliment or something).

     

    Chris

     

    Christopher Cuhel | Database Coordinator

    The 5th Avenue Theatre

    1308 5th Avenue Theatre, Seattle WA  98101

    p 206.971.7916 f 206.292.9610

     

    Seattle's Acclaimed Non-Profit Musical Theater Company

     

    Website |  Facebook |  Twitter |  Youtube

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Colleen Robinson
    Sent: Monday, July 13, 2015 9:23 AM
    To: Christopher Cuhel
    Subject: [Tessitura Development Forum] Actions not associated with Plans

     

    We recently moved from Raiser's Edge into Tessitura and one thing we're trying to figure out is the best place to record actions that aren't part of any plan (like a note left at a performance or a thank you letter, and so on). For things like a staff member having lunch with a donor or prospect we can utilize the activities screen, but for other forms of contact we're unsure. Are there any other organizations that record actions not associated with a plan? Do you have any suggestions on the best place to store that information?

    Thanks,

    Colleen




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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