We recently moved from Raiser's Edge into Tessitura and one thing we're trying to figure out is the best place to record actions that aren't part of any plan (like a note left at a performance or a thank you letter, and so on). For things like a staff member having lunch with a donor or prospect we can utilize the activities screen, but for other forms of contact we're unsure. Are there any other organizations that record actions not associated with a plan? Do you have any suggestions on the best place to store that information?
Thanks,Colleen
My suggestion would be to use CSI’s. They can be used for pretty much anything. That way actions can be recorded (if any are taken) on the CSI and you have that history as well. You can also assign CSI’s to people (like if you wanted a staff member’s supervisor to know that that staff member got a compliment or something).
Chris
Christopher Cuhel | Database Coordinator
The 5th Avenue Theatre
1308 5th Avenue Theatre, Seattle WA 98101
p 206.971.7916 f 206.292.9610
Seattle's Acclaimed Non-Profit Musical Theater Company
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From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Colleen RobinsonSent: Monday, July 13, 2015 9:23 AMTo: Christopher CuhelSubject: [Tessitura Development Forum] Actions not associated with Plans
Thanks,
Colleen
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