Tessitura - Special Events Question

Good morning,

 

I was given this email in hopes that I might find some ideas on how to better use Tessitura for some of our Fundraising Events.  In the Development office at Manhattan Theatre Club we currently use the Events Module in the History tab to take reservations for most of our events.  These events are mostly pre-show dinners, cocktail receptions and seminars; all of which the info in these modules work well for us.  Our Spring Gala is a much larger event that involves seating about 600 people at about 60 tables.  I am wondering if  others have found a useful way to do detailed table seating using Tessitura.

 

Thanks, in advance, for your help - any info would be greatly appreciated!

 

Best,

Emily Yowell

 

Emily Yowell

Manager, Special Events | Manhattan Theatre Club

311 W 43rd St, 8th Floor | New York, NY 10036

T: 212 399-3000 x4147 | F: 212 399-3066

E: eyowell@mtc-nyc.org | www.ManhattanTheatreClub.com
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  • Hi Emily,

    I would check out Elevated Events in the Campaign section of Tessitura. I've used this for fundraising dinners and it works well. You can manage attendees and process tickets as donations this way. You can also store notes, levels, and table numbers. There are two related reports: Event Listing report in Dev folder (which shows table assignments) and Special Event Receipt Listing report in Labels and Letters folder.

    Odele

     

    Odele Peter

    Development Database Manager & Application Specialist
    Flynn Center for the Performing Arts
    153 Main Street
    Burlington, VT 05401
    802-652-4544 

    www.flynncenter.org        www.flynntix.org
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    Check out our:
    Performances      Special Events      Classes      Gallery     School Programs              

  • Hi Emily, I've just done this for a 600 person event and we used Elevated Events.

    I absolutely love the Event Listing report in CSV format and although it's taken some wrangling process-wise, we've now run two galas under this and it seems to work. We've come up with the following tips amongst a tonne more:

    • Every guest is listed under their individual constituent id, not the household. This means we can assign dietary requirements, research notes, access needs & attributes for that person not just their entire group.
    • We use Table Name to group tables, OR to add notes we need to see for example membership short codes, dietary quick notes, portfolio manager or access needs
    • Pulling the CSV version of Event reports means we can actually populate a table plan straight from the raw data, eliminating errors and improving efficiency. No more post-it-notes for us!

    The help section on the Network is hugely useful with notes on setting up Events on 12.0 and up here, we also set-up acknowledgement letters rather than Special Event Receipts.

    We do still encounter issues, such as guests who are logged as attending, when they pay will often get a duplicate record of the event but we've been cleaning this as we go using the event report.