Does the selected Auto Billing Acknowledgement follow its rules established in campaign references or it is automatically assigned to every pledge payment processed regardless?
I finally got my organization off a truly awful spreadsheet to track payment schedules, but have not been properly generating acknowledgements because I have never assigned an Auto Billing Acknowledgement. The answer to my above question may change how I have set up different letter types.
Sadly, the auto billing process does not reference the rules established in campaign references. We like to only acknowledge the final payment in each pledge so we are actually running each of those by hand to get the correct letter before doing the auto billing process. If anyone comes up with a better way I would be very interested in seeing the process.
Anyone know if this is still the case in v15.1? (Please say no.)