Soft Credits for Playbill

Hello all,

We have a recurring issue with our playbill due to soft crediting and any feedback would be appreciated!

 

Here is the background -- We have a community foundation in our city and a lot of our major donors give to the community foundation who manages their money and then the donor directs the community foundation on how to allocate their money. When we get the checks, we have been entering the contribution under the community foundation and soft crediting the donor who originated the contribution. 

Now, here is where the problem lies -- When we pull lists for our playbills, each section is divided out by giving amount level. We do not want to credit the community foundation for listing purposes since it is not really THEIR money, but since the contributions are entered under their account for accounting reasons, it recognizes them at an incorrect amount.

Is there a good report that shows soft credits clearly or that recognizes giving level with soft credits lumped in? 

I hope this makes sense! Thanks in advance!

Parents
  • I, too, would be interested in the output criteria.

    Michelle Wohlers
    Tessitura and Data Services Manager

    2014/2015 International Season:
    La bohème, Don Giovanni, Nixon in China,
    50th Anniversary Celebration Concert
    http://www.sdopera.com/tickets/onsale
    San Diego Opera
    233 A Street, Suite 500
    San Diego, CA  92101
    Phone: (619) 232-7636 
    Fax: (619) 231-6915
    www.sdopera.com





    -----Original Message-----
    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Tom Brown
    Sent: Wednesday, December 03, 2014 7:34 PM
    To: Michelle Wohlers
    Subject: Re: [Tessitura Development Forum] Soft Credits for Playbill

    Please share if you can the view that you are using.

    --Tom

    On Wed, Dec 3, 2014 at 7:11 PM, Tessitura Development Forum wrote:

    Hi Christopher,

    I don't think there's any easy way in List Manager to evaluate both regular gifts and soft credits without the institutions. At least, not without manually editing.

    This comes up frequently enough that we set up custom list criteria and output set elements to evaluate soft credits and regular gifts together. I know others have done the same, or something similar. I'm happy to share more details on our setup if you like. Basically you just need a custom SQL view, and then you build on top of that. Our approach isn't all that complicated but you would definitely need to enlist your organization's DBA to help you.
    From: Christopher Adriance
    Sent: 12/3/2014 3:08:59 PM

    Hi all,

    I was just about to post a similar question! My issue comes up when I pull leads for our Telefunding campaigns. It doesn't happen too often but occasionally, a donor gets pulled as being lapsed (since their last "hard" gift was a couple years ago) but their giving record shows that they give recently and regularly through community foundations. Is there anyway in List Manager to pull donors with soft credited contributions (and not pull the institution)? It's really a huge problem for us when we have to pay more commission on gifts that pull as lapsed when in all reality they are current donors.



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Reply
  • I, too, would be interested in the output criteria.

    Michelle Wohlers
    Tessitura and Data Services Manager

    2014/2015 International Season:
    La bohème, Don Giovanni, Nixon in China,
    50th Anniversary Celebration Concert
    http://www.sdopera.com/tickets/onsale
    San Diego Opera
    233 A Street, Suite 500
    San Diego, CA  92101
    Phone: (619) 232-7636 
    Fax: (619) 231-6915
    www.sdopera.com





    -----Original Message-----
    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Tom Brown
    Sent: Wednesday, December 03, 2014 7:34 PM
    To: Michelle Wohlers
    Subject: Re: [Tessitura Development Forum] Soft Credits for Playbill

    Please share if you can the view that you are using.

    --Tom

    On Wed, Dec 3, 2014 at 7:11 PM, Tessitura Development Forum wrote:

    Hi Christopher,

    I don't think there's any easy way in List Manager to evaluate both regular gifts and soft credits without the institutions. At least, not without manually editing.

    This comes up frequently enough that we set up custom list criteria and output set elements to evaluate soft credits and regular gifts together. I know others have done the same, or something similar. I'm happy to share more details on our setup if you like. Basically you just need a custom SQL view, and then you build on top of that. Our approach isn't all that complicated but you would definitely need to enlist your organization's DBA to help you.
    From: Christopher Adriance
    Sent: 12/3/2014 3:08:59 PM

    Hi all,

    I was just about to post a similar question! My issue comes up when I pull leads for our Telefunding campaigns. It doesn't happen too often but occasionally, a donor gets pulled as being lapsed (since their last "hard" gift was a couple years ago) but their giving record shows that they give recently and regularly through community foundations. Is there anyway in List Manager to pull donors with soft credited contributions (and not pull the institution)? It's really a huge problem for us when we have to pay more commission on gifts that pull as lapsed when in all reality they are current donors.



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums.

    In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Children
  • Former Member
    Former Member $organization in reply to Michelle Wohlers

    Happy to share. My approach is relatively simple. If there's any credit on a gift, our custom view returns the ID of the creditee instead of the constituent the contribution actually belongs to. It works pretty well for our purposes, but there are a couple of caveats.

    As you may know, there's no requirement in Tessitura that the credited amount(s) match the actual contribution amount. It's possible to credit three different people $1,000 each for a single $1,000 contribution. That situation shouldn't come up based on PNB's business rules, but it's something to be aware of. Our view would return three separate gifts in that case. Because it's easy to adjust a gift and overlook adjusting the credit, our view checks to see if the original contribution has been adjusted to $0 and returns $0 regardless of the credited amount if so. Otherwise it doesn't do anything to account for credited amounts not matching contribution amounts. I wouldn't rely on numbers pulled out of this view for financial reporting.

    I've uploaded a zip file to my profile containing the SQL for our view and a spreadsheet containing the details for our list criteria and output set elements. Let me know if that doesn't work and I'll email it instead!

  • Hi Matthew,

    Thank you for sharing this! We're testing executing this right now and are very excited to be able to pull on contributions including soft credits! One question, how would you recommend creating a "First Gift Amount" query element within this view? We're being asked to report on both the date and amount of the first gift, and I wonder if you have any suggestions before I dive in.

     

    Thank you!