We are wishing to change the start and end levels to one of our membership categories(Corporate). The start and end amounts will be modified, and the names of the levels will be modified. There are a few concerns I have.
1. We will be moving from the current 8 levels of memberships to only 6. The bottom three levels will now become one level. $.01 - $999.99. What is the best way to approach this update? Do I inactivate the lowest two levels, and change the start and end amount on the third from the lowest? If I inactivate levels, does that somehow inactive the active memberships that are tied to active gifts?
2. How will these changes effect current donors who have active memberships with the settings that are currently established. i.e. will it automatically bump them up/down to the new levels, will it not effect people with existing memberships?
I have a gift on hold from March until I can get this figured out so any help would be very much appreciated. Thanks all!
Heather,
We have adjusted our membership levels many times and I never changed an exiting level but instead create new levels.
We have three different revolving memberships organizations with 8 or more levels within each. All our memberships are revolving which means they begin on the date we receive their donation and end one year later.
By creating new levels we are still able to accommodate the old level membership forms which are still out there until they are replaced by the new membership forms. When the old forms stop rolling in we then inactivate the old levels.
Making new levels rather than updating exisiting levels allows us to easily see which members have rolled over into the new levels. This also allows a gradual move into the new levels rather than having to call individuals who have received the old membership form for their renewal.
From: Heather Hoyt <bounce-heatherhoyt8769@tessituranetwork.com>Sent: 4/2/2009 12:28:07 PM
Hi Heather,
No we never delete the levels either. We actullay keep both the old and new active at the same time. Then as the old stop coming in we inactivate the old levels.
To try to explain...because of the revolving issue there are always old forms out there for a while (3 to 6 months) that make it difficult for us to just change over to the new levels. Therefore we let those old forms come in and allow them to renew at the old level if they have the old form. This has always worked very smoothly for us even though it may take a year before everyone is moved to the new level.
From: Heather Hoyt <bounce-heatherhoyt8769@tessituranetwork.com>Sent: 4/2/2009 2:21:26 PM
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