Devo on Account $$ in Individual vs household record

Use the Household operation to transfer the On-Account from the Individual to Household. Then you can move as usual.

I had trouble enter such a contribution. 

One patron made a contribution with ticket purchase and as usual the ticketing office set the contribution aside for me to enter in contribution batches. When I tried to enter this contribution the batch automatically switched me to the household account where I could not see the on account $$ in the money bag. Assuming it only exist in the individual account. 

What do I do? 

Thank you. 

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Use the Household operation to transfer the On-Account from the Individual to Household. Then you can move as usual.

I had trouble enter such a contribution. 

One patron made a contribution with ticket purchase and as usual the ticketing office set the contribution aside for me to enter in contribution batches. When I tried to enter this contribution the batch automatically switched me to the household account where I could not see the on account $$ in the money bag. Assuming it only exist in the individual account. 

What do I do? 

Thank you. 

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!