Reversing a write-off

The is no way to reverse the write-off and since this comes so often I hope Network has taken note.

For errors in write-offs – for past year’s pledges I have set up a fund code that reverses the GL entries so the Bad Debt account is reversed and the receivable restored.   Payment are made against this new pledge.

For current year – I would just add a new pledge and make a manual GL adjustment for the Bad Debt.

Errors will happen and with over 15 years I wrote off a pledge that shouldn’t have been AND this pledge was still partially restricted.    This showed another “bug”  the system should not allow a pledge with a restricted balance to be written off.   (this will happen with the report or WO button).  If a pledge is adjusted the warning is there but it is not for a Write-Off.    I’m waiting to hear what the remedy is to be able to get the restricted balance adjusted.

Does anyone know a way to reverse a write-off? We had a pledge written off yesterday, but it's current year and should have just been adjusted. We would like to reverse it and correct the GL entry.

Thanks!

Melissa

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The is no way to reverse the write-off and since this comes so often I hope Network has taken note.

For errors in write-offs – for past year’s pledges I have set up a fund code that reverses the GL entries so the Bad Debt account is reversed and the receivable restored.   Payment are made against this new pledge.

For current year – I would just add a new pledge and make a manual GL adjustment for the Bad Debt.

Errors will happen and with over 15 years I wrote off a pledge that shouldn’t have been AND this pledge was still partially restricted.    This showed another “bug”  the system should not allow a pledge with a restricted balance to be written off.   (this will happen with the report or WO button).  If a pledge is adjusted the warning is there but it is not for a Write-Off.    I’m waiting to hear what the remedy is to be able to get the restricted balance adjusted.

Does anyone know a way to reverse a write-off? We had a pledge written off yesterday, but it's current year and should have just been adjusted. We would like to reverse it and correct the GL entry.

Thanks!

Melissa

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!