Does anyone know a way to reverse a write-off? We had a pledge written off yesterday, but it's current year and should have just been adjusted. We would like to reverse it and correct the GL entry.
Thanks!
Melissa
I think the only way you can do it is by updating the database table unfortunately. It places a cancel flag on the row within the table which you can't really access from with the contribution entry screen. I might be wrong but I usually have to go in and set this flag to No if someone accidentally writes off a contribution by mistake. So might be worth speaking to your IT / Database team.
Thanks
Nick