Hi all
Here at Live Theatre we provide corporate partners with benefits such as free tickets. We can see on their ticket allocation on their record how many tickets have been used, but in terms of keeping an updated running total of how many free tickets/benefits they have left I simply record info in an excel spreadsheet. Does anyone do anything to integrate running totals of usage of benefits on Tessitura?
I also have a query about membership renewals. Currently we offer only paper standing orders for regular payment. Often these are made out 'until further notice' so on our system there is no end date to these memberships. We would like to start stewarding these donors with a yearly thank you, but I am unsure how we would utilise acknowledgment reports without a specified end date for memberships. Does anyone do anything similar or have any advice on this issue?
Lizzy
Hi Lizzy,
We created a custom header to track the number of donor parking spaces used as this parking benefits is part of our membership program for various levels. We process parking similarly to tickets so the same concept could also be used to pull ticket totals.
We have it set-up to pull and display 3 separate price types and list them separately (Donor Parking, Comp, Full). At the change of the season, the header is set-up to change to reflect the new season.
If you want any info on how this is set up let me know and I can put you in touch with our IT department.
Laurel
lskehen@calperformances.org