Hi all
Here at Live Theatre we provide corporate partners with benefits such as free tickets. We can see on their ticket allocation on their record how many tickets have been used, but in terms of keeping an updated running total of how many free tickets/benefits they have left I simply record info in an excel spreadsheet. Does anyone do anything to integrate running totals of usage of benefits on Tessitura?
I also have a query about membership renewals. Currently we offer only paper standing orders for regular payment. Often these are made out 'until further notice' so on our system there is no end date to these memberships. We would like to start stewarding these donors with a yearly thank you, but I am unsure how we would utilise acknowledgment reports without a specified end date for memberships. Does anyone do anything similar or have any advice on this issue?
Lizzy
HI Lizzy,
I don't have anything currently, but it is something that I am going to be looking at, at somepoint.
If the data is all in Tessitura, then you could do something to just total the number of tickets (based on the year?) and pull into the constituent header, so when you loaded the customer you could see the number at the top level.
I am probably going to design a custom screen that holds all the same information as the Excel doc our Sponsorship team have to track benefits, as they track other benefits, not just tickets.
I'd be interested to know what route you go down to track these benefits, in case you get a solution in place before I start work on this. Similarly, I will let you know how I get on, what I end up doing.
Caryl
Hi Caryl
Super yes it would be good to hear how you get on and likewise I will post back here when we have worked out what will be best for us to do.
Thank you