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Soft credit to "pay" a pledge

Casey Harding
$organization

We have a Board member who made her Board pledge a few months ago, and it was put on her record. Now, we come to find out that her parents have made an additional gift (they are already donors) in the exact amount of the pledge "In honor of.." this Board member. After speaking with them, it is their intention that this is an additional gift by them, but it is to "pay off" their daughter's pledge. 

We would like to put the actual gift on the parent's record, but soft credit the board member. However, with my understanding of how soft credits usually work, this will be put on her record separate from the pledge that is already there.

Is there any way that I can attribute a soft credit to an existing pledge? or will I have to adjust out the original pledge and put the soft credit in its place? I would rather not write off the pledge since it has technically been paid, but I want the actual givers of the gift to get full credit for the gift. 

(I realize that had we known this is the way that the pledge would be paid, we could have set it up as a matching gift from the get go, but we did not know, so now we have to figure out the best way to handle it). 

We are still using V11

thank you!

Parents
  • $organization

    Hi,

    We are struggling with this too.  Ours is complicated, we have a pledge that our Volunteer Organization has made, but the payments come from all the members.  We have hundreds of small payments coming in to pay the pledge.  Since we can’t soft credit to pay the pledge, the pledge is not getting paid off.  I am interested in any solutions.

     

    Thanks,

    Melissa

     

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Sara Fellman
    Sent: Wednesday, May 07, 2014 9:21 AM
    To: Melissa Malone
    Subject: RE: [Tessitura Development Forum] Soft credit to "pay" a pledge

     

    Hi Casey!

    This is something I have been struggling with recently too. I haven't found a solution and agree with what is written below. I'd love to hear if you've learned any new solutions!

    Best of luck,

    Sara 

    From: Michelle Wohlers <bounce-michellewohlers7363@tessituranetwork.com>
    Sent: 4/15/2014 5:06:09 PM

    Hi Casey,

     

    I believe the only way to pay off a pledge with a soft credit is to zero out the existing pledge.  Notes in the zeroed out pledge and in the credited gift will certainly help historically.

     

    I have also had an adjustment reason added “3rd party pledge payment” as an adjustment reason  to prevent the pledge adjustment from just being written off.

     

    Lots of notes!  It is maddening to come behind two or three seasons from now and try to recreate the story without the notes and without having been on site when something was done.

     

    Michelle

     

    Michelle Wohlers
    Tessitura Operations Manager

     

     

     

    2013/2014 SEASON International Season:

    Pagliacci, Elixir of Love, Verdi Requiem, A Masked Ball,  Don Quixote

    San Diego Opera
    1200 Third Avenue, Suite 1800

    San Diego, CA  92101

    Phone: (619) 232-7636 

    Fax: (619) 231-6915

    www.sdopera.com

     

     

     

     

     

     

     

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Casey Harding
    Sent: Tuesday, April 15, 2014 1:59 PM
    To: Michelle Wohlers
    Subject: [Tessitura Development Forum] Soft credit to "pay" a pledge

     

    We have a Board member who made her Board pledge a few months ago, and it was put on her record. Now, we come to find out that her parents have made an additional gift (they are already donors) in the exact amount of the pledge "In honor of.." this Board member. After speaking with them, it is their intention that this is an additional gift by them, but it is to "pay off" their daughter's pledge. 

    We would like to put the actual gift on the parent's record, but soft credit the board member. However, with my understanding of how soft credits usually work, this will be put on her record separate from the pledge that is already there.

    Is there any way that I can attribute a soft credit to an existing pledge? or will I have to adjust out the original pledge and put the soft credit in its place? I would rather not write off the pledge since it has technically been paid, but I want the actual givers of the gift to get full credit for the gift. 

    (I realize that had we known this is the way that the pledge would be paid, we could have set it up as a matching gift from the get go, but we did not know, so now we have to figure out the best way to handle it). 

    We are still using V11

    thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    This email and any attachments may contain confidential material and is solely for the use of the intended recipient(s). If you have received this email in error, please notify the sender immediately, delete this email, and do not use, retain or disclose any information contained in this email. Any views or opinions are solely those of the sender and do not necessarily represent those of the Los Angeles Philharmonic Association. The LA Philharmonic does not guarantee that this email or any attachments are free from viruses or 100% secure. Unless expressly stated in the body of the text of the email, this email is not intended to form a binding contract.
Reply
  • $organization

    Hi,

    We are struggling with this too.  Ours is complicated, we have a pledge that our Volunteer Organization has made, but the payments come from all the members.  We have hundreds of small payments coming in to pay the pledge.  Since we can’t soft credit to pay the pledge, the pledge is not getting paid off.  I am interested in any solutions.

     

    Thanks,

    Melissa

     

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Sara Fellman
    Sent: Wednesday, May 07, 2014 9:21 AM
    To: Melissa Malone
    Subject: RE: [Tessitura Development Forum] Soft credit to "pay" a pledge

     

    Hi Casey!

    This is something I have been struggling with recently too. I haven't found a solution and agree with what is written below. I'd love to hear if you've learned any new solutions!

    Best of luck,

    Sara 

    From: Michelle Wohlers <bounce-michellewohlers7363@tessituranetwork.com>
    Sent: 4/15/2014 5:06:09 PM

    Hi Casey,

     

    I believe the only way to pay off a pledge with a soft credit is to zero out the existing pledge.  Notes in the zeroed out pledge and in the credited gift will certainly help historically.

     

    I have also had an adjustment reason added “3rd party pledge payment” as an adjustment reason  to prevent the pledge adjustment from just being written off.

     

    Lots of notes!  It is maddening to come behind two or three seasons from now and try to recreate the story without the notes and without having been on site when something was done.

     

    Michelle

     

    Michelle Wohlers
    Tessitura Operations Manager

     

     

     

    2013/2014 SEASON International Season:

    Pagliacci, Elixir of Love, Verdi Requiem, A Masked Ball,  Don Quixote

    San Diego Opera
    1200 Third Avenue, Suite 1800

    San Diego, CA  92101

    Phone: (619) 232-7636 

    Fax: (619) 231-6915

    www.sdopera.com

     

     

     

     

     

     

     

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Casey Harding
    Sent: Tuesday, April 15, 2014 1:59 PM
    To: Michelle Wohlers
    Subject: [Tessitura Development Forum] Soft credit to "pay" a pledge

     

    We have a Board member who made her Board pledge a few months ago, and it was put on her record. Now, we come to find out that her parents have made an additional gift (they are already donors) in the exact amount of the pledge "In honor of.." this Board member. After speaking with them, it is their intention that this is an additional gift by them, but it is to "pay off" their daughter's pledge. 

    We would like to put the actual gift on the parent's record, but soft credit the board member. However, with my understanding of how soft credits usually work, this will be put on her record separate from the pledge that is already there.

    Is there any way that I can attribute a soft credit to an existing pledge? or will I have to adjust out the original pledge and put the soft credit in its place? I would rather not write off the pledge since it has technically been paid, but I want the actual givers of the gift to get full credit for the gift. 

    (I realize that had we known this is the way that the pledge would be paid, we could have set it up as a matching gift from the get go, but we did not know, so now we have to figure out the best way to handle it). 

    We are still using V11

    thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    This email and any attachments may contain confidential material and is solely for the use of the intended recipient(s). If you have received this email in error, please notify the sender immediately, delete this email, and do not use, retain or disclose any information contained in this email. Any views or opinions are solely those of the sender and do not necessarily represent those of the Los Angeles Philharmonic Association. The LA Philharmonic does not guarantee that this email or any attachments are free from viruses or 100% secure. Unless expressly stated in the body of the text of the email, this email is not intended to form a binding contract.
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