Hello,
I've noticed that for the year 2014 (or second year live with Tess), many of our members are still flagged as "active", even though the calendar is beyond their expiration date. Is this something anyone else has experienced? If so, was there a back-end issue discovered in the set up of membership, or was it an update process issue? How did you go about resolving it?
Your input is appreciated!
Best wishes,
-Elisabeth
Hi, Elisabeth:
Are you running the Membership Update Utility? If not, you will want to read about it before running it so that you don’t expire your active memberships that should be active.
Lucie
______________________________Lucie SpielerIT Development and Training ManagerFLORIDA GRAND opera