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NCOA with Tess V11

Angela Ballantyne
$organization

When running NCOA address appends, we often run into problems with those updated addresses not being the preferred address for our Board, VIP's, etc. We then have to spend time cross-checking and doing more work than we should. How do others combat this problem? We also currently don't run NCOA through Tessitura which could be a problem itself. We have their preferred addresses marked in Tessitura but want to be sure that doesn't change when the NCOA is run. Any suggestions? Thanks so much! 

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  • $organization

    Hello,

     

    The way we have always handled it at the Nashville Symphony and when I was at the Indianapolis Symphony – we exclude Board members, higher end donors and other VIP’s from the NCOA update.  We would then research and update those manually.  You could also do a second run of those and not run the import.

     

    Best,

    Tony

     

    Tony Exler
    Director of Data Standards
    Nashville Symphony
    Schermerhorn Symphony Center
    One Symphony Place
    Nashville, TN 37201-2031
    T 615.687.6535 F 615.687.6403
    texler@nashvillesymphony.org
    NashvilleSymphony.org

     

     

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of David Struyf
    Sent: Wednesday, April 15, 2015 5:43 PM
    To: Tony Exler
    Subject: Re: [Tessitura Development Forum] NCOA with Tess V11

     

    Hi Angela! David with Phoenix Theatre here. I'm wondering what you ultimately landed on regarding this issue with formal addresses. My Development team wants to retain the formal spelling of Board, donors, etc addresses through the NCOA process so I'm in the same boat you were. Thanks so much for your time!

    From: Angela Ballantyne <bounce-angelaballantyne3735@tessituranetwork.com>
    Sent: 3/6/2014 9:30:45 AM

    When running NCOA address appends, we often run into problems with those updated addresses not being the preferred address for our Board, VIP's, etc. We then have to spend time cross-checking and doing more work than we should. How do others combat this problem? We also currently don't run NCOA through Tessitura which could be a problem itself. We have their preferred addresses marked in Tessitura but want to be sure that doesn't change when the NCOA is run. Any suggestions? Thanks so much! 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    Hello,

     

    The way we have always handled it at the Nashville Symphony and when I was at the Indianapolis Symphony – we exclude Board members, higher end donors and other VIP’s from the NCOA update.  We would then research and update those manually.  You could also do a second run of those and not run the import.

     

    Best,

    Tony

     

    Tony Exler
    Director of Data Standards
    Nashville Symphony
    Schermerhorn Symphony Center
    One Symphony Place
    Nashville, TN 37201-2031
    T 615.687.6535 F 615.687.6403
    texler@nashvillesymphony.org
    NashvilleSymphony.org

     

     

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of David Struyf
    Sent: Wednesday, April 15, 2015 5:43 PM
    To: Tony Exler
    Subject: Re: [Tessitura Development Forum] NCOA with Tess V11

     

    Hi Angela! David with Phoenix Theatre here. I'm wondering what you ultimately landed on regarding this issue with formal addresses. My Development team wants to retain the formal spelling of Board, donors, etc addresses through the NCOA process so I'm in the same boat you were. Thanks so much for your time!

    From: Angela Ballantyne <bounce-angelaballantyne3735@tessituranetwork.com>
    Sent: 3/6/2014 9:30:45 AM

    When running NCOA address appends, we often run into problems with those updated addresses not being the preferred address for our Board, VIP's, etc. We then have to spend time cross-checking and doing more work than we should. How do others combat this problem? We also currently don't run NCOA through Tessitura which could be a problem itself. We have their preferred addresses marked in Tessitura but want to be sure that doesn't change when the NCOA is run. Any suggestions? Thanks so much! 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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