When running NCOA address appends, we often run into problems with those updated addresses not being the preferred address for our Board, VIP's, etc. We then have to spend time cross-checking and doing more work than we should. How do others combat this problem? We also currently don't run NCOA through Tessitura which could be a problem itself. We have their preferred addresses marked in Tessitura but want to be sure that doesn't change when the NCOA is run. Any suggestions? Thanks so much!
Hi Angela! David with Phoenix Theatre here. I'm wondering what you ultimately landed on regarding this issue with formal addresses. My Development team wants to retain the formal spelling of Board, donors, etc addresses through the NCOA process so I'm in the same boat you were. Thanks so much for your time!