Elevated Events - Basic Setup

 

I have the pleasure to be working with the staff on BAM on integrating our Elevated Events / Gala activities fully into Tessitura. i.e. we never really used the History - Events function.

 

I have some questions that I can’t seem to find in the documentation or in any of the great conference presentations on Elevated Events:

 

A)

We would like to mass populate some information on the accounts of people that we are inviting complimentary to our galas.

 

Can this be done out of extractions? I only saw a way of doing so in appeals / promotions, but maybe I am missing something?

Can a level be mass populated somehow? Did someone find a workaround for that by any chance?

 

B)  

I added an event record manually with a custom event status (verbal pledge)

Then I entered a contribution on this account, and the status did NOT change.

Does the status only adjust if it was Invited to Attending (TR_INVITATION_STATUS 1 to 3)? It an not adjust from any other status into status 3?

 

Thanks for your help and feedback,

 

 

Monika

 

Monika Jouvert

Brooklyn Academy of Music

Development Business Process Director

718.623.7810 x6

mjouvert@bam.org

http://www.bam.org

 

  • Monica,
     
    Not to be a negative Nellie, but...
     
    A - there is no way that I know of to add the Event records from an extraction at least not in the current version, maybe in version 9?  I tried to test this (our test database has been upgraded to V9) but can't seem to get extractions working in V9 - its a work in progress.
     
    No way to mass add levels but you can do it pretty quick in Campaigns/Elevated Events under the "Attendees" tab
     
    Pretty sure the status only changes automatically with a gift,  if it is moving from 1-invited to 3-attending.  Gifts do not affect our custom statues.
     
    If its any consolation we use elevated events here for all of our paid events and no one has really complained about the manual data entry required.  When we are entering gifts we always check HISTORY - EVENTS to make sure the data is all correct.

    Dale
  • Dale is correct; there is no way to promote invitations directly from the extraction screen.  What you can do is when extracting, generate the source codes but un-check "Create Promotions Now"; this will create a source for each segment (if extracting to a file) or a source for the whole extraction (if extracting to a list) but no sources will be promoted.  Once you have extracted you can promote all the sources related to the appeal using the Promotions button on the Appeal > Sources tab.  When creating the promotions make sure that the "Create Event Invitations" is checked.  This obviously still only works if the appeal is associated to an elevated event campaign.  You will still have to update the level manually but can easily do that from the Attendees tab in Campaigns

    Anna

     

    Anna E. Wessely

    Manager Asia Pacific/Senior Application Specialist

    Tessitura Network, Inc