Happy New Year! We are developing our sustaining monthly donation systems and I would love to have feedback from the community on what is working for you. Currently, we are entering the gift as a pledge with the assumption that there will be at least a year of monthly donations. This way we can recognize the donor at the correct annual level and use our current pledge billing process to manage payments. I can see issues with this, but it has been working. I am also considering a separate listing for sustaining members.
One more quick question can anyone suggest the best place to store a date in Tess that could be pulled/merged for a "donor/subscriber as of ..."? Does anyone use attributes for this?
Thank you all!
Kristin
We just embarked on a Sustaining Donor program this season and I am also curious how other organizations are handling this. Specifically -Are you sending these folks monthly acknowledgments for each monthly contribution, or a year-end tax letter detailing what they have contributed for that particular tax year?Also - does anyone feel there is a "sweet spot" in terms of the maximum monthly donation? Right now, we're kind of all over the board (we have people paying as little as $5/month all the way to $125/month). We are wondering if we should really be targeting donors on the lower end ($10 - $125), asking them to consider sustaining membership.