Another salutation question

We do it manually by running a new accounts report and editing the records.

Not only are names missing prefixes, but sometimes information is in all lowercase as well.

Thanks,

Many of our new accounts get set up on the web, and get entered as "John Smith" rather than "Mr. John Smith".

We would like the "Dear" salutation to default to "John" if there is no title, but "Mr. Smith" if there is a title.  I've studied up on the documentation for TR_SALUTATION_FORMAT, but haven't found a way to do this.  Am I missing something, or has someone come up with a way to make this happen?

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We do it manually by running a new accounts report and editing the records.

Not only are names missing prefixes, but sometimes information is in all lowercase as well.

Thanks,

Many of our new accounts get set up on the web, and get entered as "John Smith" rather than "Mr. John Smith".

We would like the "Dear" salutation to default to "John" if there is no title, but "Mr. Smith" if there is a title.  I've studied up on the documentation for TR_SALUTATION_FORMAT, but haven't found a way to do this.  Am I missing something, or has someone come up with a way to make this happen?

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Development Forum. You may reply to this message to post to the Development forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!