I am having an issue paying a pledge. The pledge is set up in one installment and has been partially paid already. I went to pay the remainder and it pops up with the message “The total of the money in the payment schedule is out of balance with the contribution record” – I cannot figure it out. I can’t change the pledge into two payments. It adds the amount that has already been paid to the payment schedule and says $0 has been received. Even if I delete it from payment schedule it does not work.
Any thoughts?
Jesse, did you ever get a response about how to handle this? I have run up against this recently as well.
Anyone else run into this same issue and know what steps to take to resolve it?
Thanks in advance for your help.