Does anyone process Express Pay (allow your guests to swipe a credit card at registration, thus eliminating the need to see the cashier at the end of the event) directly through Tessitura? We are trying to streamline our check-in/check-out process for our Gala.
We have used the same outside vendor and it worked extremely well. It does mean that you have to enter each charge manually into Tessitura, but the benefit of no checkout lines MOE than outweighed the manual entry time.
_______________
Julie P. Hamre
Finance/Development Associate
Strathmore Hall Foundation, Inc.
5301 Tuckerman Lane
North Bethesda, MD 20852-3385
301.581.5136; fax 301.581.5201
in office Monday-Tuesday-Thursday
www.strathmore.org
Support what you love. Strathmore Stars enjoy
10% off Strathmore performance tickets, advance
ticket purchase, discounts in the Shops at
Strathmore and in Tea Room, and access to special events.
From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Matthew Echert Sent: Thursday, August 29, 2013 7:51 PM To: Julie Hamre Subject: Re: [Tessitura Development Forum] Express Pay for Gala
Hi Alyssa!
We elected not to try to do this directly in Tessi for a variety of reasons, but one of them was that one of our events was off-site without reliable internet access, which I don't think applies to you.
We used Greater Giving to manage two events with live and silent auctions last year. It's designed to do exactly this, and despite a few minor kinks I'd say it worked out really well for us. We leased a couple of physical credit card terminals, and then check-in is just a matter of typing in a bid number and swiping a credit card, at which point you can print a physical CC slip. If you already have a CC for somebody who pre-registered, you can pre-load it in the terminal before the event. Of course, then there's a fair amount of work reconciling between GG and Tessi, but I figure it's worth investing that time in the days after the event if it can save you from having to stare down a long line of impatient people waiting to check out. I don't know if it would work with your timeline and budget, but I expect we will definitely return to them in the future.
From: Alyssa Byer <bounce-alyssabyer3487@tessituranetwork.com> Sent: 8/29/2013 5:08:06 PM
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