Does anyone process Express Pay (allow your guests to swipe a credit card at registration, thus eliminating the need to see the cashier at the end of the event) directly through Tessitura? We are trying to streamline our check-in/check-out process for our Gala.
Hi Alyssa!
We elected not to try to do this directly in Tessi for a variety of reasons, but one of them was that one of our events was off-site without reliable internet access, which I don't think applies to you.
We used Greater Giving to manage two events with live and silent auctions last year. It's designed to do exactly this, and despite a few minor kinks I'd say it worked out really well for us. We leased a couple of physical credit card terminals, and then check-in is just a matter of typing in a bid number and swiping a credit card, at which point you can print a physical CC slip. If you already have a CC for somebody who pre-registered, you can pre-load it in the terminal before the event. Of course, then there's a fair amount of work reconciling between GG and Tessi, but I figure it's worth investing that time in the days after the event if it can save you from having to stare down a long line of impatient people waiting to check out. I don't know if it would work with your timeline and budget, but I expect we will definitely return to them in the future.