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Scheduling the Pledge Billing report

Gina Wake
$organization

We are just setting up to do payment plans on Development pledges for the first time.  I have figured out how to set up the pledges for credit card billing, but now I need to schedule the Pledge Billing report to run monthly (or in a few rare cases, on an irregular schedule - one person wants to make 3 payments in a year). 

Could anyone help me out with the scheduling parameters that I should enter to ensure that these cards get charged for the designated amount at the first of every month?  Specifically exactly what I should enter under Start Date, End Date and Cut Off Date.  Thank you!

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  • $organization

    We’d like to know if these parameters are correct to run on the last day of the month and charge all pledges due from the beginning of the month.  Please review our screen shots and comment.  Thanks!

     

     

    Shelley Salinas

    Box Office Manager

    COCA

     

    From: Tessitura Development Forum [mailto:forums-development@tessituranetwork.com] On Behalf Of Gina Wake
    Sent: Wednesday, August 28, 2013 3:41 PM
    To: Shelley Salinas
    Subject: [Tessitura Development Forum] Scheduling the Pledge Billing report

     

    We are just setting up to do payment plans on Development pledges for the first time.  I have figured out how to set up the pledges for credit card billing, but now I need to schedule the Pledge Billing report to run monthly (or in a few rare cases, on an irregular schedule - one person wants to make 3 payments in a year). 

    Could anyone help me out with the scheduling parameters that I should enter to ensure that these cards get charged for the designated amount at the first of every month?  Specifically exactly what I should enter under Start Date, End Date and Cut Off Date.  Thank you!




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  • $organization in reply to Shelley Espinoza

    I would set the cutoff date earlier, just in case someone has a billing run that happens during the month, unless you are sure no one is running billing reports.  You have credit card billing selected, are you actually billing them at this time?  If so, update transactions should be set to Yes, Update.  Otherwise it will just run a review of what would be billed.

    Also, rather than setting the actual dates, why not setup the start/run/cutoff dates/time to be the end of the report run month or beginning of the report run month?  Unless you specifically need the run date to be the last day of the month at 5 PM for example, you can make those more generic.

    Having a run date for the address date makes sense though.  Otherwise generally looks fine, but if you are at all concerned you might want to raise a support ticket and have someone from Tess look at it with you. 

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  • $organization in reply to Shelley Espinoza

    I would set the cutoff date earlier, just in case someone has a billing run that happens during the month, unless you are sure no one is running billing reports.  You have credit card billing selected, are you actually billing them at this time?  If so, update transactions should be set to Yes, Update.  Otherwise it will just run a review of what would be billed.

    Also, rather than setting the actual dates, why not setup the start/run/cutoff dates/time to be the end of the report run month or beginning of the report run month?  Unless you specifically need the run date to be the last day of the month at 5 PM for example, you can make those more generic.

    Having a run date for the address date makes sense though.  Otherwise generally looks fine, but if you are at all concerned you might want to raise a support ticket and have someone from Tess look at it with you. 

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