Hello all, I hope this finds you healthy and happy. The Houston Symphony is looking for a way to manage timed entries into our lobby due to Covid 19 and social distancing. What I'm tasked to find out:
* how to get a custom entry and/or end time based on seat location on the order confirmation email
* how to get a custom entry and/or end time based on seat location on a Wordfly day of show email
* how to get a custom entry and/or end time based on seat location to print on BOCA and PAHT tickets.
I heard a suggestion in the Timed Entry Pop-up Skill Builder to utilize Resource Booking. I then watched a Resource Booking webinar and learned that you can pull Booking data from the ticket order onto a confirmation email, alas I cannot seem to find how to set that part up. I am not even sure if you can pull Booking data into Wordfly emails and can't see by looking at existing ticket design elements what to use to pull through Booking start and/or end times. If anyone can point me in the direction of documentation on how to get Booking data on the previous or have any suggestions on how else to manage this feat I would be forever grateful.
Sincerely,
HF
Have you watched the Physical Distancing webinar? We are testing the idea of using zones and door information to help with timed entry – something like Orch-Seated 10 min before for the zone name. It does require a new zone map and if you use door information you will need new sections but it will all print out on the ticket and probably in the other methods you mentioned. This seems to be the method we will be using, if/when we can open up again out here in California.
Good Luck,
Elizabeth
I will look into it. Thank you!