Hey there,
We're toying around with the idea of refunding everyone to a gift certificate and then sending them their GC number through WF. Anyone have any initial thoughts/solutions as to the best way to get this information into WF through an output set element? Pretty weary about building something off of transaction data, but here we are... Thank you!
Best,
Emily
I guess you would want to be certain that there was only one GC per customer and that previous GCs didn't get swept into the mailing: I expect this could be managed by building a new GC type. Were you going to use the utility to refund to GC, or do it manually? My understanding is that you cannot move money into an existing GC, instead you have to create a new one, so if the utility is refunding one performance or one order at a time, you'll likely wind up with multiple GCs for some customers, which would be a problem for running an output set into WF.
Ii created separate GV types for the Cancelled shows. You could also possibly look at doing it my HTML templates as the one that comes with the Event Cancellation Utility spits the GV number.