1. If all tickets are returned for a performance is there anyway to pull a list of patrons who originally had tickets to that performance if ever one in said performance has been returned? (All seats are white in the seat map)
IE- single ticket buyers to come back to see a performance when/if it's remounted.
2. To Gather Peak Revenue:
How could we report on what the revenue of a performance was PRIOR to when cancellations happened and exchanges/returns started to happen?
IE we already are moving patrons out of performances, refunding ,etc - Is there a way to see what the sales to a specific performance was on 3/11/20?
The GL Summary Report can give you how much per GL based on a date. And in Detail mode, you can see by day. It won't tell you the who, but you could get that from Transactions by Posting and seeing who you were refunding and it will tell you what the money came from. So, if you combine the info from those reports, you can get there.