1. If all tickets are returned for a performance is there anyway to pull a list of patrons who originally had tickets to that performance if ever one in said performance has been returned? (All seats are white in the seat map)
IE- single ticket buyers to come back to see a performance when/if it's remounted.
2. To Gather Peak Revenue:
How could we report on what the revenue of a performance was PRIOR to when cancellations happened and exchanges/returns started to happen?
IE we already are moving patrons out of performances, refunding ,etc - Is there a way to see what the sales to a specific performance was on 3/11/20?
If you have already done some refunds.
You might be able to do some of this "As-Of" reporting through the Finance Cube in Tessitura Analytics. However, you are limited in the kind of ticket information you can pull.
I believe that Kyle Burkert and Mark DuBose from LSC were playing with this on Tuesday or Wednesday.
Just my $0.02. Others may have way better ideas.