Burnout Log

Sorry to make this a separate post but I'm hoping this will stand out. I was combing through the Tessitura Network forums a few weeks ago and saw in a thread someone reference creating what they called a "Burnout Log" for their front of house staff. I believe in particular it was for museum staff? It had started some research on my end and I'm hoping to connect with the person who had shared those details but cannot find the thread where it was posted. If this sounds like something you posted, or that your organization does let me know and I'd love to check in directly to ask some questions about your process. 

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