We are moving to TNEW next week. TNEW until v16 will still use a SOAP template for order confirmation. We do anticipate moving to v16 for at least 6 months after it is released. We used Order Email Sample1_html.aspx with Order Email Sample1_html.xsl to create an HTML style order confirmation. The NT has various needs for their order confirmation - for example reminding customers that purchased tickets a NT production located in the West End that the production is not the NT. In testing this order confirmation with TNEW, we noticed it was not bringing across the contribution made with theorder. We reckon this has never worked. We did some further testing and found it doesn't work in the non altered of Order Email Sample1_html.xsl So we went looking for an order confirmation template we could alter to meet our needs. TNEXPRESS_OrderEmail_html.aspx with a few alterations worked well but the corresponding CartHTML.xslt appears to deliver the single ticket information from a template: <xsl:call-template name="PerformanceLineItem"> We need to be able to move the data around - the format in CartHTML doesn't suit what we need. And we need to be able to deliver specific messaging for certain locations as well as price type for restaurants and tours but not for any other performances.
UK_CartHTML.xslt is more suitable for what we need. However, the column Total for single tickers is zero and the corresponding total single tickets costs is zero. It is this section:
<tr style="font-size: {$tnew_li_text_size};"> <td align="right" valign="top" colspan="4" style="border-top: 1px solid {$tnew_bg_color}; color: {$tnew_bg_color}; text-align: right;"> <b> <xsl:value-of select="$tnew_stix_total"/> </b> </td> <td align="right" valign="top" style="border-top: 1px solid {$tnew_bg_color}; color: {$tnew_bg_color};"> <b> <xsl:variable name="fsingTixTotal"> <xsl:call-template name="FormatMoney"> <xsl:with-param name="amt" select="$singTixTotal"/> </xsl:call-template> </xsl:variable> <xsl:value-of select="$fsingTixTotal"/> </b> </td> <td style="border-top: 1px solid {$tnew_bg_color}; color: {$tnew_bg_color}; white-space: preserve;color: {$tnew_li_text_color};" width="{$rightColWidth}"> </td> </tr>
If anyone has any insight, I would appreciate.
Thank you