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TNEW v7 JQuery Issue with WordPress

Amy Roark
$organization

Hi Hive,

We have a 3rd party web dev company working with us, and we have just implemented and are almost ready to go live with TNEW v7. They are having a conflict with Jquery and our Word Press Site. We are looking for others that use v7 and Wordpress, so that they can communicate and trouble shoot the conflict. They were told by Tessitura that they need to remove the jquery references. This is affecting our editing tool ability and our SYOS map. Can someone reach out to me so that I can put you in touch?

Thanks,

Amy Roark
Ticketing & Analytics Manager
Broadway Sacramento
aroark@broadwaysacramento.com

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  • $organization

    Hi Amy - 

    Gawain is correct, the issue is that Wordpress imports a jQuery library which is in conflict with TNEW's required jQuery library. This can occur if you're using a standard Wordpress Page as your TNEW Template. The simplest fix would be to create a static HTML page as your TNEW Template where you manually remove the jQuery import, make all references absolute, etc.

    If you want to keep things dynamic and tied into your CMS, you might look into creating a new Wordpress "Page Template" and in conjunction with your functions.php file, you may be able to exclude the jQuery import from happening on that Page Template. That way you can keep your navigation, etc updated from your CMS, but also not importing your own jQuery. 

    I hope this helps!

Reply
  • $organization

    Hi Amy - 

    Gawain is correct, the issue is that Wordpress imports a jQuery library which is in conflict with TNEW's required jQuery library. This can occur if you're using a standard Wordpress Page as your TNEW Template. The simplest fix would be to create a static HTML page as your TNEW Template where you manually remove the jQuery import, make all references absolute, etc.

    If you want to keep things dynamic and tied into your CMS, you might look into creating a new Wordpress "Page Template" and in conjunction with your functions.php file, you may be able to exclude the jQuery import from happening on that Page Template. That way you can keep your navigation, etc updated from your CMS, but also not importing your own jQuery. 

    I hope this helps!

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