HI All!
Please feel free to use this space to put down any ideas that you may want to have a working session on, or simply get some assistance.
For some background, in our meeting today, we thought having some time together working through some ideas, roadblocks, and general things may be beneficial to everyone.
I will compile a list of them after we have had some time to put them down, and we will create a priority list based on what we want to tackle first.
Thanks, Jen! Here are some of the questions we had lined up for today's meeting but didn't get to right away. Might be helpful as a jumping off point:
How are you using CSIs?
What does your onboarding of new staff/Tessitura users look like?
What's your process for duplicate accounts?
How do you manage competing projects or last minute asks?
Some of my noodlers are
How are people using promo codes with pricing rules and or offers? What is the biggest complaint you get from customers when using promo codes?
Do you just use PAH or do you also use mobile tickets- what are the major differences and is one better than the other?
is there some settings you have come across in TNEW that made things easier or just look cooler?
Those are great, Grace!
I believe Rachel also mentioned:
Segmentation ideas?
How do you categorize marketing lists/
Also, how do you show discounts on your invoices? Things like early bird etc.