TEC15 Enhancing Customer Service discussion notes

Communication is essential to all businesses and Tessitura is here to help. Join us in discussing how to communicate effectively with all customers; from ticket buyers to visiting companies. Communication with staff and between departments is equally central to a successful venue. We’ll share how to ensure your staff are knowledgeable, how this can have a positive impact on upsells such as increased membership sales or alternative productions, and how to ensure the best possible customer experience.