Hi, does anyone have a fix for this one?
The set up of our Chip and Pin includes separate rows in TR_ACCOUNT_TYPE specific to C&P transactions. This is all fine until the Box Office want to pick up the card details to pay an order.
I'm not sure if this is a standard set-up so I'll explain just in case - we split our payment methods by department so we have VisaB for Box Office, VisaD for Development and VisaO for online. These all feed into the same Visa entry in TR_ACCOUNT_TYPE so all saved details can all be accessed in the ticket order. With the separate line in TR_ACCOUNT_TYPE the chip and pin cards don't appear for selection which causes confusion, delay and eventually extra data input to save the card again.
Is everyone set up this way? If so, is there an established work around that we can make use of, or is there something we can do so we can stop saving C&P card details separately?
Thanks, Suzanne