Hello all - Happy New Year!
I have a question about Direct Debits in v9.0. We would like to be able to use this functionality for Subscription orders this year, however, there is a problem based on the fact that Tessitura will not print tickets until the full order amount has been paid. At the moment, we get around this by processing subscriptions to a dummy GL which then gets credited/debited throughout the year as we manually process staggered payments. This is obviously a bit crazy and very time consuming. I think we will have the same problem with the direct debit facility but I just can't think of a way around it - has anyone else considered this problem and solved it?
Thanks!
Katie
Hi Katie
We pay off our orders in full to a "Payplan" payment method. We then set up the direct debit for the same amount through contributions. Seems to work fine apart from the human error aspect of entering the amount into contributions manually. The direct debits are then processed at the start of the month.
Feel free to email me directly if you want to know more!
Siobhan x
Hiya!
Thanks for that - I think I remember Tony suggesting something similar when we were thinking about it last year but I couldn't remember exactly how it would work. Seems like we might have to go down that road too so I might be in touch again!
K x