Hi everyone
Has anyone looked into using Paypal as a payment method on their website at all?
We have been having a discussion about making it easier for people to purchase through our ticketing path and how many transactions are abandoned because people can't be bothered to go and get their payment card.
Any thoughts welcome
Thanks
Nicola
We haven’t looked into PayPal but we have implemented an Amazon style One-Click ordering to try to combat that. Basically the first time a customer purchases they have the option of retaining their card details. If they choose to do so they can book tickets pretty much straight away the next time they visit so it’s perfect for repeat customers. And in our implementation it’s all being hosted by TNSi our payment provider so we aren’t in scope of PCI.
From: UK Tessitura User Group [mailto:groups-uktug@tessituranetwork.com] On Behalf Of Nicola CawkwellSent: 22 October 2013 13:36To: Simon DavidsonSubject: [UK Tessitura User Group] Paypal
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Hi Nicola
This is something we are looking at, but it is still early days.
I can add this a discussion topic for the Finance session at the Conference is anyone else is interested in discussion the options?
Laura
Laura Scott
Receivables and Cash Manager
Southbank Centre
Belvedere Road
London SE1 8XX
T +44 (0)20 7921 0696
F +44 (0)20 7921 0810
laura.scott@southbankcentre.co.uk
From: UK Tessitura User Group [mailto:groups-uktug@tessituranetwork.com] On Behalf Of Nicola CawkwellSent: 22 October 2013 13:36To: Scott, LauraSubject: [UK Tessitura User Group] Paypal
Hi Nicola,
We are in the process of testing PayPal as a payment method, but haven’t gone live yet. If you use Sage Pay on your website, you can add PayPal as an additional payment method that links into Sage Pay. I can let you know more once we’re live.
Thanks, Rathi
From: UK Tessitura User Group [mailto:groups-uktug@tessituranetwork.com] On Behalf Of Nicola Cawkwell Sent: 22 October 2013 13:41 To: Rathi Kumar Subject: [UK Tessitura User Group] Paypal
-- View this message online at http://www.tessituranetwork.com/Community/groups/uktug/forum/p/10429/32307.aspx#32307 or reply to this message Rathi Kumar | Business Systems Analyst | 020 7424 8463 | www.roundhouse.org.uk
Each year the Roundhouse works with over 3,000 11-25s enabling them to realise their creative potential; and offers audiences of all ages new and extraordinary experiences in live music, circus, theatre and new media.
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I think it’s definitely worth discussing but for us it would be more relevant for our web and digital team.
We could always send spies along to the Finance session of course!
_____________________________
Brooke Gallagher
Box Office and CRM Systems Manager
National Theatre
020 7452 3262
From: UK Tessitura User Group [mailto:groups-uktug@tessituranetwork.com] On Behalf Of Laura Scott Sent: 22 October 2013 13:49 To: Brooke Gallagher Subject: RE: [UK Tessitura User Group] PayPal
From: UK Tessitura User Group [mailto:groups-uktug@tessituranetwork.com] On Behalf Of Nicola Cawkwell Sent: 22 October 2013 13:36 To: Scott, Laura Subject: [UK Tessitura User Group] Paypal
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We have looked in to it and had a meeting with PayPal, but we haven’t gone any further as yet. I know that TNS have it as an option that can be added to the hosted forms too.
Caryl
Caryl Jones
Database Administrator/Developer
Royal Albert Hall
Kensington Gore
London SW7 2AP
Tel: 020 7959 0500 ext 2884
Fax: 020 7959 0594
http://www.royalalberthall.com
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From: UK Tessitura User Group [mailto:groups-uktug@tessituranetwork.com] On Behalf Of Rathi Kumar Sent: 22 October 2013 14:01 To: Caryl Jones Subject: RE: [UK Tessitura User Group] Paypal
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Hi Laura
That would be great if it could be added as a topic, as Brooke says it will pop up with lots of other departments including ticketing and web/IT but a finance discussion is a good starting point.
Thanks Caryl
I'm having discussions with TNS about some other bits and pieces so might throw that in there when they come back to me and find out a bit more.
Hi Simon
Does the customer still need to put their CVV code in or does it work like Paypal?
Hi everyone Has anyone looked into using Paypal as a payment method on their website at all? We have been having a discussion about making it easier for people to purchase through our ticketing path and how many transactions are abandoned because people can't be bothered to go and get their payment card. Any thoughts welcome Thanks Nicola