Good morning all,
In order to meet current PCI compliance requirements, there will be a minor change to the user interface of the RAMP login screen starting on Wednesday, January 24th, 2018.
At that time, your login screen will have your user name (tlsauser##), password, and token verification all on a single screen (versus the current arrangement where you enter your user name and password on one screen and then enter your token number on a second screen).
Thank you,
Brian
Good afternoon everyone,
As an update, here is what the new RAMP login screen will look like beginning on Wednesday, January 24th, 2018.
If you encounter trouble logging in after this change has been made, please clear all browser(s) cache and cookies. This will allow your browser(s) to view the new login page correctly.
Good morning everyone,If you are having issues connecting to RAMP right now, please follow the instructions on this image to refresh your cookies and get access to the new login screen:
If you have any issues getting this to work, please open a help ticket via Freshdesk so that we're aware.