ABOUT THE ACO
Led by its charismatic Artistic Director, Richard Tognetti.
The Australian Chamber Orchestra is renowned world-wide for its inspired and courageous programming and unrivalled performances. In early 2022, the ACO moved to our new, purpose-built home on Pier 2/3 in Sydney’s Walsh Bay Arts Precinct, which includes a 275 seat Performance Space, Studio Space, Media Suite, and Event Space - an exciting new home for performance, presentation, community engagement and collaborative opportunities.
ABOUT THE POSITION
ACO Ticketing Sales Representatives play a vital role in nurturing relationships with our valued ACO subscribers and patrons. We are looking for enthusiastic, self-motivated Representatives to work with other members of the Box Office to assist with subscription processing and sales for the ACO.
Candidates will be expected to deliver polite and professional customer service and maintain accurate ticketing records in the ACO’s ticketing system, Tessitura.
RESPONSIBILTIES
1. Selling and processing single tickets and packages to the ACO’s National Concert Season via phone, email, counter and online channels. Some outbound work required.
2. Deliver polite and timely responses to customer queries and feedback and effectively communicate the ACO season to patrons
3. Process ticket orders, including, subscriptions, Flexi Packages and single ticket sales using the in-house ticketing system, Tessitura
4. Process ticket exchanges
5. Other box office related duties as required
KEY RELATIONSHIPS
Internal
External
Develop and maintain excellent relationships with ACO customers including Subscribers, Flexi package buyers and single ticket buyers.
POSITION REQUIREMENTS
The successful applicant will meet the following position requirements:
TERMS
This position is casual, based in the ACO’s office in Sydney at 13A Hickson Road DAWES POINT NSW 2000.
Competitive Casual Hourly Rate of $34.50, plus super and penalties when applicable.
Application
In order to make your application for this position, please forward your resume and a cover letter briefly demonstrating how your experience is applicable to this position as outlined.
CONTACT
Mitchell Lowrey - recruitment@aco.com.au | 02 8274 3800
FURTHER INFORMATION
https://www.aco.com.au/company-info/careers/ticketing-sales-representative
220728 PD Ticketing Sales Representative 2022 Subs (1).pdf