POSITION AVAILABLE | Ticketing and Events Assistant - Contract Position @ The Australian Ballet

Hi all, 

A position has become available within The Australian Ballet's External Relations team as a Ticketing and Events Assistant. The role is short-term for 3 months, with the possibility of extension for anyone that is wanting to stay on longer. 

If you are interested or have any questions about the role, please reach out to Matthew at matthewhe@australianballet.com.au. 

Duties and Responsibilities 

• Coordinate all ticketing requirements for the External Relations team including but not limited to Opening Nights, season nights, Dress Rehearsals, sponsor events, corporate hospitality program and ad hoc requests. This includes the building of ticketing orders in Tessitura database in response to sponsor obligations/requirements, issuing of tickets to sponsors and facilitating day-to-day ticketing requirements
• Liaise with all ticketing stakeholders including Company Management, VIP Ticketing and External Relations team
• Under direction from the External Relations team, liaise and co-ordinate all event requirements with performance venues, venue caterers and TAB suppliers
• Onsite event delivery support and hosting for events (after-hours during performance seasons)
• Event budget tracking and coordination including invoicing and/or credit card processing
• Responsible for ensuring all ticketing, event builds and relevant information is input into Tessitura database and External Relations files  
• Administrative and research support as required 

Knowledge, skills and abilities 

• Min 3-5 years administration and/or ticketing roles 
• Self-starter with excellent written and verbal communication skills 
• Very strong Project Management skills ie able to multitask, prioritise, budget management, meet deadlines 
• High attention to detail and accuracy 
• Strong computer and database management skills (experience in Tessitura or other CRM system preferred)  
• Ideally from a fast-paced background 
• Strong customer service orientation and team player 
• Flexible, collaborative, problem solver