Hi there,
I am in need of a little assistance pulling a report to get results of how 2 outside source codes did online for a specific season package push we did last month. I need the number of tickets and sales amount for both codes.
I've tried the below before reaching out to Tessitura. They suggested the Revenue by Source and Appeal. But that didn't really give my any results.
Revenue by Source and Appeal - which didn't yield any sales. I entered the Campaign, Appeals, Source Detail, Appeal Detail, with & without a List, Mode By Order/Contribution Appeal as well as By Transaction Appeal, Start and End Date.
Appeal Response - with the Appeal, As of Order Date & Mode of Sale which generated a report with less than 30 tickets for each of the codes. This is hard to believe with the high volume of email and mailers.
I'm trying to figure out if Extractions would work. I've read the guides but can't seem to figure it out. I've not used Extraction Manager.
Does anyone have any insight you can share?
Thank you!
Donna