Southern Ontario Tessitura get-together survey results

You may have received this message via email already, but we are posting this as well.

We would like to share the results of the survey we sent out at the end of December.  Thank you to those of you who filled out the survey and sent us feedback. We look forward to seeing everyone soon!

28 people completed the survey

Note: we realize when added up this exceeds 100%

Did you attend the meet and greet at Roy Thomson Hall on November 27th?

Yes – 58.6%

No - 41.4%

If yes, did you like the meet and greet format?

Yes – 93.8%

No – 6.3%

For the next Southern Ontario Tessitura get-together in 2014 what format would you prefer?

General meet and greet – 13.8%

Meet and greet combined with peer learning sessions – 79.3%

Peer learning session(s) only – 6.9%

Other – 3.4%

Topic ideas you provided for peer learning sessions:

·         Working with IT. Managing Subscriptions. Ticketing with technology (online, mobile, etc).

·         I would like to see the topic list be specific to existing problems that members are having or functionality that members are looking to implement

·         Pricing strategies - V12 Constituent Communications management

·         Department specific content (i.e. dynamic pricing, or content related to the new plans section for development), as well as content with broad application (i.e. data integrity and best practices, dashboards, etc)

·         Membership tracking and tools Tessitura reporting

·         Tips for Utilizing forums on Tessitura site, Reporting, List Manager tips, TNEW user group as well?

·         v12

·         web, mobile api & development - gift cards and certificates - hosting solutions - custom reporting (possible report sharing opportunities)

·         Using Tess to track: Planned Giving, Direct Mail, Email Communications, Memberships

·         showcase of how people are using work arounds (not customizations) to match functionality to business needs -share ticket templates and CSI usage

·         RAMP users discussion - how you use it, interaction and communication with RAMP. Canned Reports - do you use them? How much you use them? For what? Do you use custom reports - would you like to share them?

·         TNEW, Mobile, Email strategy (including triggers)

·         reporting, package set up/exchanges, addon's (PAH, NScan, mobile)

Thanks to those of you who indicated you would be willing to help organize future events. We will contact you to confirm if you are interested in helping to organize our next Tessitura get-together in the spring.

If you did not fill out the survey and are interested in helping out please email Keith Gearing at keith.gearing@rth-mh.com or Fiona Buttars at fbuttars@tso.ca

Thanks,

Keith & Fiona