Haia all
We're still working on some things behind the scenes to kickstart the group, but a bit of an intro from me...I'm Kirsty (she/her), and I'm the CRM & Data Manager at Amgueddfa Cymru - Museum Wales, which is a family of seven museums across Wales from Wool to Mining and everything in between! We went live in Tessitura in July last year but our roadmap is a pretty big one so there's lots going on all the time. I previously worked at Wales Millennium Centre for 8 years so not a newbie to the community, and it's great to be back!
In my current role, I'm responsible for a small team looking after ticketing, CRM management, onboarding other departments and the never ending roadmap, as well as the wider Commercial Platforms programme which includes Retail and how we can consolidate our systems to get the most out of them across the organisation. We've just onboarded our development team ahead of the new financial year, and also working on importing our visitor figures in to Tessitura to use in Analytics.
Outside of work, I'm a big musical theatre, cheese, books and Greys Anatomy fan... and am basically powered by sunshine and tea, so very glad the clocks have changed now.Really looking forward to meeting some more of you from across the South West of England and Wales, it's a beautiful part of the world (yes I'm biased having grown up in Somerset and now lived in Wales for 13 years!) and there are definitely some unique challenges which come with regional venues, which I'm keen to explore further and work out the best ways we can use Tessitura!
Speak soon,
Kirsty