credit card server

Hey Stuart,

No idea…but I’ll pass it on to our IT folks here at PNB.

Good luck!

Josh Rowland

Webmaster/Digital Media Specialist

Pacific Northwest Ballet

301 Mercer St, Seattle, WA 98109

p: 206.441.2422 | f: 206.441.2440

JRowland@pnb.org | www.pnb.org

Hi Seattleites,

At ACT Theatre our credit card server has been crashing a lot.  Twice in the last few days.

Can you tell me your credit card server is configured?  Virtual or non-virtual?  How much drive space, memory, processor, etc?  Have you installed the 10.1 patch yet?

Thanks!

Hi Stuart –

We’re using a virtual machine (HyperV – 2008) with the 10.1 patch – 1 GB of RAM, 20 GB hard drive. As Ryan tracked down on a forum post, we had a great deal of issues with AVG and our virtual cc server. It basically overloaded sockets and would completely freeze up. The only solution I found was to remove AVG. I’ll note there was NO issue with a non-virtual machine and AVG. It only happened when we went virtual.

Not a real solution, but it worked at the time and I haven’t had a chance to go back and really dig into it.

HTH,

Heather

From: Seattle Tessitura Users [mailto:groups-seattle-users@tessituranetwork.com] On Behalf Of Stuart McLeod
Sent: Monday, November 28, 2011 8:27 AM
To: Heather Laidlaw Kraft
Subject: [Seattle Tessitura Users] credit card server

Hi Seattleites,

At ACT Theatre our credit card server has been crashing a lot.  Twice in the last few days.

Can you tell me your credit card server is configured?  Virtual or non-virtual?  How much drive space, memory, processor, etc?  Have you installed the 10.1 patch yet?

Thanks!