Has anyone ever had the request for a couple hundred unique codes to be issued so that individual buyers would be given a one time use only code to purchase tickets?
Christina
Hi Christina - Edited to add: My solutions below are assuming that these are codes that are to be distributed to unknown people who then can activate or redeem them. If the accounts are known, there are a lot of better solutions out there.At Tessitura we have done some custom projects around this which have generated single promo codes that activate pricing rules and expire that code once used on a transaction. Others (including Seattle Rep) have gone the route of creating gift certificates using 'dummy' money. The trick and draw back with that method is that you can't restrict the GC use to a particular performance or time frame and once the ticket is 'purchased' the revenue looks just like normal earned revenue which can be a headache for accounting and ticketing when trying to track and report actual earned revenue, especially to outside producers. I'd love to hear if others have come up with some different creative solutions!
- Heather
That's a tough one. Are the people using the code general public, or do they have accounts in your Tessitura? If they have accounts, I'm thinking you could do a constituency based pricing rule and then run the update constituency utility so that it gets removed based on if they purchased tickets.
+1 to what Kanani said, using a constituency linked to a pricing rule is a cleaner way to go as long as the patrons have accounts and it's available out of box with Tessitura and TNEW.
Not that this helps anyone today, but if the buyers are known constituents, then the v16 benefit pricing rule functionality has built in restrictions for one time purchase to a single performance, or to one perf in a run, as well as limits on the number of tickets that can be purchased at any given price type. Something to bookmark or note on a post-it somewhere for investigation once you've upgraded.
Thank you all for your feedback. Ours does sound like it would fall under custom project as the customers would be unknown by us and our renter would hand out the codes. For other future needs this is all great to know!