Happy Thursday, NWA TUG!
I'm Rachel Mills, the Ticketing & CRM Director at TheatreSquared. I'm so excited to be joining Eron as a co-chair for the NWA Tess user group and looking forward to learning more about what you all would like to gain from this group.
I've been at T2 since January 2019, helping with the transition from a ticketing/box office team managed by our partners at Walton Arts Center to a ticketing/box office team all on our own. I worked in both development and ticketing at WAC from 2015-2017, took a brief hiatus from the arts scene as the Assistant Director of the MBA program at the University of Arkansas, but couldn't stay away from the arts (and Tessitura!). I like to help our organization make data-driven decisions and using my educational background (earned my MBA from the University of Arkansas in 2015) to help advise on pricing structure, inventory management, and sales opportunities. I've been to TLCC 3 times so far and love the inspiring feeling everyone seems to have after that conference. I very much enjoy learning how other users are making use of the database and being creative in their problem solving.
I'm originally from central AR, but have been in Fayetteville for 13 years. I've to set up a side hustle boarding dogs at our house; so if you ever need a pet-sitter, hit me up! Outside of work, there's EVEN MORE THEATRE! I'm active in the community theatre scene in NWA and love performing with other amateur artists. My husband and I have 6 pets (and equal mix of dogs and cats) and three grown sons. I like to cook, cross stitch, and (possibly my most expensive habit) add to my ever growing tattoo collection.
You'll be hearing more from me and Eron in the coming weeks - starting with a poll of what YOU want to see from this group. But in the mean time, let's conduct an unscientific poll of my own... what's your favorite breakfast food??
Hi Rachel! Awesome to have you as co-chair! Definitely on a classic eggs-benedict craving lately!