Senate Bill S9461 Inquiry

Hi NYC Community,

I am writing to see how you are dealing with the bill that is now on the Governors desk for signature. We have 60 days to make adjustments to our websites once this is signed. As usual I am researching other ticketing websites to see how this is being managed and have an example below. I also highlighted important parts of the bill that seem to pertain to us. 

Would love to share ideas. Presently the tickets have to be in the cart and then you proceed to checkout to see the fees. I like how Ticketmaster presents the information. We have different fees for our performances and can have a mixed cart. 

Thanks for entertaining the issue.

Susan

Senate Bill S9461

2021-2022 Legislative Session

Enacts into law components of legislation that relate to live event ticket sales; institutes civil penalties for utilizing ticket purchasing software; increases civil penalties currently in place and institutes new penalties for second offenses for licensees (Part A); requires full ticket prices to be disclosed prior to a customer purchasing such ticket;  requires such price to remain the same during the purchase process (Part B); prohibits the resale of a ticket if such ticket was initially offered to the public at no charge (Part C); requires online resale marketplaces to clearly and conspicuously disclose the established price charged by the operator of a place of entertainment that is printed or endorsed on the face of each ticket (Part D); allows reasonable and actual costs to be charged for the physical delivery of certain tickets (Part E); extends the effectiveness of certain provisions relating to tickets to places of entertainment (Part F).

SUMMARY OF PROVISIONS: Part B of this bill amends subdivision 4 of section 25.07 of the Arts and Cultural Affairs Law to require sellers and resellers of tickets to disclose the total cost of a ticket and clearly and conspicuously disclose the amount of the price that is made up of fees and other charges. The disclosure of the total price and fees shall be displayed in the ticket listing prior to the ticket being selected for purchase. The price of a ticket may not increase during the purchasing process. The total price of a ticket must be disclosed at the beginning of a transaction at the first instance a price is shown. Such disclosure can't be misleading, the components of the total price may not be displayed more prominently or in a larger font than the total cost. This part takes effect 60 days after the effective date of the act.