Hiring - Membership Manager - American Associates of the National Theatre

Elana Lantry $organization over 3 years ago

Join a fantastic team at the AANT!

Job details are below and attached.

Membership Manager (Full Time) - American Associates of the National Theatre

About the American Associates of the National Theatre

The American Associates of the National Theatre (AANT) is a 501(c)(3) non-profit organization, based in New York, that promotes and supports the work of the National Theatre in both Great Britain and the United States. Since 2005, the AANT has granted more than $25 million to the National Theatre, providing essential funding which supports the NT’s mission to develop world-class productions with affordable ticket prices, while reaching out to artists and audiences of the future through extensive education programs. Working closely with the Head of Individual Giving, the Membership Manager will be one of seven highly collaborative team members based in New York (three Individual Giving staff, two Events staff, Head of Institutional Giving, and Development Operations Officer), plus a Director of Development based in CA. The AANT secures the majority of its income from individual donors, through major gifts, appeals and a nation-wide membership program of over 300 supporters with levels from $1,000 - $20,000, but has a mixed model of support which includes corporate sponsorship and grants from US Foundations

Overview

We are seeking a Membership Manager to join the American Associates of the National Theatre who is a detail orientated, experienced fundraiser with an aptitude for engaging current and prospective donors at the $1,000 - $20,000 level.

Key Responsibilities

Work with Head of Individual Giving to strategically build AANT membership program, with focus on acquisition of new supporters.
Stewardship of AANT members, including coordinating NT and Broadway ticket booking, backstage tours, restaurant bookings etc.
Conduct regular in- person meetings and Zoom/phone calls with current and prospective members.
Act as primary point of contact for AANT members and ensure the highest possible standards of customer service
Manage membership communications, including quarterly newsletters, monthly membership renewals, recruitment campaigns, and annual appeals.
Work closely with AANT Events team to ensure smooth running of Supporters’ Events season, including managing invitations schedule and coordinating invitation lists, acting as the main point of contact for RSVPs, assisting with running of events and managing donor follow up after events.
Maintain donor records and regularly update donor listings for NT programs, donor boards, and AANT website.
Update membership information on the AANT website and marketing materials.
Carry out any other duties as requested by the Head of Individual Giving, Director of Development and AANT Chairman.

This position reports to the AANT Head of Individual Giving.

Skills and Attributes

Four to five years of relevant experience, with strong interpersonal and relationship building skills. Proven track record of closing gifts at the $1,000+ level highly desirable
Excellent organizational skills, with impeccable attention to detail, the ability to multi-task, prioritize workload and plan ahead
Exceptional writing and editing skills; ability to translate complex ideas and strategies into clear, concise, and compelling narratives.
Ability to communicate with a range of people at all levels – over the telephone, in writing and in person
Ability to work collaboratively with multiple stakeholders in a fast-paced environment and juggle multiple priorities
Excellent computer skills, including knowledge of Microsoft Word, Excel, Outlook, Teams. Experience with email manager (Word Fly, Mail Chimp, etc) highly desirable. Tessitura knowledge a plus
Proven analytical and strategic thinking capabilities
Goal-oriented and highly motivated, with a positive, can-do attitude
Passion for and knowledge of the arts and theatre, as well as interest in and commitment to the overall aims of the National Theatre

Terms and Conditions

Contract Type: This is a permanent, full-time position

Hours: 5 days / 35 hours per week. Occasional evening and weekend hours may be necessary, both with notice, to fulfil the post’s requirements. Time off in lieu can be taken for these hours.

Salary: $50,000 per annum, paid bi-weekly

Location: 247 West 30^th Street, New York, NY 10001 (currently working remotely; planning to return to the office in near future)

Annual Leave: 15 days in the first year, increasing with length of service, up to a maximum of 20 days.

Probationary Period: 3 months

Notice Period: 1 month

Health Insurance: Provided after 3 months in the position. Covered in full by the AANT, including medical, dental and vision.

401k: Provided after 3 months in the position – employees can opt to contribute up to 6% of basic pay and the AANT will make a matching contribution

Other benefits: Life insurance covered in full by the AANT. Complimentary tickets for NT Live screenings and New York transfers of National Theatre productions, subject to availability. Theatre ticket allowance for other discounted shows, subject to approval.

Recruitment Process

Applicants should submit their resume, along with a cover letter in one document to jobs@aarnt.org by 12:00pm ET on Thursday June 9, 2022, quoting Membership Manager in the subject line. Interviews via Zoom will be commencing the week of June 13, 2022. Ideal start date in July 2022.

AANT is an equal employment opportunity employer and is committed to providing a work environment that is free of discrimination and harassment (including sexual harassment) based upon any protected characteristic. AANT does not discriminate for reasons of race, color, creed, religion, age, marital status, membership in a domestic partnership, veterans or uniform service member status, gender, pregnancy, sexual orientation, gender identity or expression, ethnic or national origin, mental or physical disability, genetic information, medical condition, history of domestic violence or assault, caregiver status, or any other protected characteristic under applicable federal, state and local laws. AANT ensures equal and fair treatment of any employee or applicant with known mental or physical disabilities.

Membership Manager- American Associates of the National Theatre (May 2022).pdf