Job Posting: Sr. Data Analyst for Institutional Advancement at The Met Museum

About the job

About the Metropolitan Museum of Art

The Metropolitan Museum of Art collects, studies, conserves, and presents significant works of art across all times and cultures in order to connect people to creativity, knowledge, and ideas.

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Since it was founded in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. Every day, art comes alive in the Museum's galleries and through its exhibitions and events, revealing both new ideas and unexpected connections across time and across cultures.

GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES:

The Senior Data Analyst for Development is a key player in improving our use of data to drive revenue and decision making through reporting and analytics.

The gift processing and reporting team uses our enterprise system, Tessitura, to record and receipt revenue, which flows through to our Workday general ledger. The Senior Data Analyst works within this team to develop reports for financial reconciliation, extract data for mail and email fundraising programs, and report metrics and ROI for fundraising initiatives.

Working with a larger team in Information Systems and Technology, and Digital, the Senior Data Analyst will implement best practices for the management, use, and governance of the enterprise system, establishing policies and procedures for quality assurance, data integrity, and self-service reporting and analytics.

The Senior Data Analyst also assists with systems support, including training staff on the proper use of Tessitura as well as providing first-level technical support and escalating issues to our Help Desk. S/he works closely with our Membership team to ensure that reporting and data pulls represent all Museum Donors and Members.

PRIMARY RESPONSIBILITIES & DUTIES:

• Overseeing segmentation of database for annual fundraising initiatives
• Executing data pulls, segmentation, reporting, and analysis of Development fundraising programs using SQL, Tessitura, SSRS, and other reporting tools
• Training staff on the use of Tessitura and reporting tools
• Managing the department’s users of the Tessitura database
• Provide regular reporting on fundraising income and ROI
• Oversees Development’s use of web CMS Umbraco
• Act as liaison between Development Office and IS&T regarding systems issues and user accounts
• Other duties as assigned

REQUIREMENTS & QUALIFICATIONS:

Fully vaccinated with an FDA or WHO authorized vaccine (or approved for an exemption as a reasonable accommodation due to a disability, sincerely held religious belief, or pregnancy, or because you are a victim of domestic violence, stalking, or sex offenses).

Experience and Skills:

• Knowledge of MS SQL and SQL Server Reporting Services (SSRS)
• Ability to communicate with technical and non-technical staff, and bridge the gap between the two
• Experience with annual giving programs and fundraising practices

Knowledge and Education:

• Knowledge of donor database systems, Tessitura preferred
• Bachelor's Degree
• Extensive knowledge of MS Office suite

Please apply here, as well as send resumes to stephen.lang@metmuseum.org