NYCTUG October 2014 Meeting

NYCTUG October 2014 Meeting

Tuesday, October 28, 2014 at 6:00pm

Location: The Creative Center at Manhattan Theatre Club
311 W 43rd St, 8th Floor – ring buzzer on 8th floor for access

NYCTUG Presents: I need some HELP: Resources to answer questions about Tessitura…

Need to Tessi-try something new at your organization? Ever wonder if there's a better way to handle that old task? But when your co-workers don't have the answer, how do you  get HELP?  

Appropriate for both newer Tessitura users and for "power users" charged with providing support to colleagues, this NYC TUG meeting focuses on how to find the resources you need to solve technical and business problems. From official Network training, support and consulting resources to local and international community resources, there's always someone with the right experience or outside-of-the-box thinking available to help.

Bring your success stories about crowd-sourced solutions to arts admin challenges and "Tessitura Magic" tips that have saved your non-profit money, time, or employee stress. Need an assist with a tricky issue? Use the meeting as a resource!

We'll have two gurus on hand, Howard Levine of the 92nd Street Y and Kristen Olson of the Tessitura Network. The New 42nd Street's Jamie O'Brien will act as moderator. 

Networking and refreshments start at 6:00pm.  Pizza and soda will be served.  

Please RSVP by using EventBrite. https://nyctugoct2014.eventbrite.com

Bios:

Howard Levine Director of Digital Innovation & Creative Strategy and the Director of the Milstein/Rosenthal Center for Media & Technology, is part of the senior leadership team of 92nd Street Y (92Y). Howard currently oversees 92Y's Enterprise Systems (Tessitura), Customer Relationship Management (CRM), Web, Social Media & Digital Content and Creative Services as well as directs the Milstein/Rosenthal Center for Media & Technology. The center and his departments are responsible for the development of 92Y’s digital strategies, promotion of 92Y's programs, unifying business practices and leveraging Tessitura as a highly functional CRM, sales and fundraising system. Before joining the staff of 92nd Street Y, Howard was art director at McCarter Theatre Center in Princeton, NJ. He has worked on more than 50 professional theater productions including American and world premieres, several of which went on to Tony-nominated Broadway runs.

Kristen Olson joined the Tessitura Network in 2011 with 25 years of experience in a variety of positions as both a provider and user of technology solutions for arts and cultural organizations. Just previous to joining the Network, she served as the Box Office Manager for Wesleyan University while pursuing two Masters degrees, one in Social Sciences and an MFA in writing. As Director of Learning Resources, Kristen is responsible for external learning programs; internal training and certification programs; and Tessitura's Innovator Series. She works closely with Senior Technical Writer and Consultant, Kevin Sheehan, and the newest member of the Learning Resources team - Documentation and Product Specialist, Beth Gilliland, on Documentation and the Help System and directly manages the Tessitura Network Webinars program, the production of T-Classes and T-Casts, the Tessitura Hosted Training program and Tessitura's Innovator Series.  She lives in Connecticut.

Currently the Assistant Director of Digital Services for The New 42nd Street, Jamie O'Brien is now at work on her eighth New Victory season. She manages web and email content for the organization, as well as project managing various digital initiatives. Her background includes marketing positions and three years as the Managing Director of a small Boston theater company. She graduated from Amherst College with a BA in Theatre & Dance and History.